![]() ![]() A travel day can only be deleted until 23.59 CET the day before the travel day. The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass, until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage You can't delete a travel day in the past. It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. ![]() Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and ticket in addition to the fee for the seat reservation.ĭuring the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. Change of destination is not available for endorsed tickets and group tickets.The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. Tickets that have already been endorsed or finished the change of destination cannot be endorsed again. Ticket endorsement or a change of destination can only be done for once. Ticket refund cannot be done in batches on the website.Ĥ. For ticket endorsement and refund on the 12306.cn website, the endorsement should be no later than 24:00 on the date shown on the ticket, the change of destination no later than 48 hours before departure, and the ticket refund should be no later than the train’s departure.ģ. For any matters not mentioned herein, please refer to the relevant provisions and station announcements such as the Rules and Regulations of Railway Passenger Transport.Ģ. If passengers board or alight midway, the fare for the section missed will not be refunded."Ĩ. "The ticket is only valid for the trip and date indicated unless otherwise specified. Please expect some delays with your orders. Due to high COVID-19 cases, the delivery times are running longer than usual. Delivery estimate: within 2-3 days for Metro Manila areas and 5-7 days for Provincial areas. Learn more about our Discount Card perks. ![]() Please proceed to “Delivery Status” for any cancellation or checking of your ticket delivery.ħ. NEW Members get 5 discount on D-Coded items. For any question, please call 12306 for customer service.Ħ. ![]() Please check your account for confirmation in time. In case of any refund incurred by ticket cancellation, endorsement or change of destination, such refund shall be returned to the original online payment method within the prescribed time in accordance with the relevant rules of such payment method. Change of destination is not yet available for passenger traveling with an endorsed ticket or a group ticket.ĥ. Endorsed ticket or ticket subject to a change of destination can no longer be endorsed. Passengers are entitled to endorse or change the destinations of their tickets once. Ticket refund can only be proceeded one by one on the website.Ĥ. In case where a passenger purchases the ticket from the 12306 website and has already picked up the paper ticket, such ticket can be endorsed or refunded on the website at least 25min before the departure of the train, or be entitled to a change of destination at least 48h before the departure time.ģ. Order information will be kept for 30 days.Ģ. ![]()
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